On-Site Training (*expenses not included)
Service Excellence class focusing on the psychology behind hospitality.
Enables the team to maximize their potential to deliver excellent guest experiences through the art of storytelling.
Suitable for both hourly and leadership team members in all disciplines.
Up to two 3-4 hour sessions (1 morning, 1 afternoon, in same day).
Lecture style format in a large group setting, including full visual presentation. Question & Answer session with entire audience following each session.
Optional Leadership discussion session.
